Our fees

ShopSpa has reduced its rate during lockdown to assist our spa partners during this time. During lockdown, we are charging a fee of 7.5% ex VAT based on online sales to ensure that our success is aligned to yours. No setup fee nor retainer fee nor other hidden fees. We pay out for all vouchers sold regardless of whether they have been redeemed or not. 

NB: A ShopSpa study revealed that due to unredeemed vouchers being on average 35%, the ‘free money’ you receive from unredeemed vouchers more than covers our fee. 

Whats included & how do we stack up against other e-voucher options

Hiring web developer to custom build a voucher website
Custom Build
Free Setup
No monthly subscription/retainer fees
Your own branded e-voucher website
Your own branded e-Vouchers
Customers can't discover other spas when on your voucher website
Your own gift voucher redemption system
Realtime sales tracking & reporting
You are paid for all online voucher purchases, not just when vouchers are redeemed
Email marketing
Google advertising
Facebook advertising
Automatic follow-ups with customers who have added vouchers to their shopping cart but not purchased
Includes GDPR compliance so you can sell to international customers
24/7 online chat support with real people that captures leads for your business
Free uploads of monthly specials
Free consulting regarding types of specials to run
Includes updates and future feature upgrades
Ability to run your own one-day-only voucher special uploads
Customer support for your clients
Increased Spa Partner's online revenue by 60% in 2019
Access to ShopSpa's knowledgebase to increase sales - based on experience gathered from sending over 10 000 vouchers
Utilising an online spa directory or e-voucher marketplace
Voucher Marketplace
Free Setup
No monthly subscription/retainer fees
Your own branded e-voucher website
Your own branded e-Vouchers
Customers can't discover other spas when on your voucher website
Your own gift voucher redemption system
Realtime sales tracking & reporting
You are paid for all online voucher purchases, not just when vouchers are redeemed
Email marketing - bundled with other spas
Google advertising - bundled with other spas
Facebook advertising - bundled with other spas
Automatic follow-ups with customers who have added vouchers to their shopping cart but not purchased
Includes GDPR compliance so you can sell to international customers
24/7 online chat support with real people that captures leads for your business
Free uploads of monthly specials
Free consulting regarding types of specials to run
Includes updates and future feature upgrades
Ability to run your own one-day-only voucher special uploads
Customer support for your clients
Increased Spa Partner's online revenue by 60% in 2019
Access to ShopSpa's knowledgebase to increase sales - based on experience gathered from sending over 10 000 vouchers